My husband and I had been contacted before, by phone calls, asking if we had had unpleasant experience with time shares. In fact, we had signed up with another agency to investigate the possibility of exiting our time share. However, after checking the validity of that agency, we decided not to go with them. If was then, with trepidation that we entered a relationship with Capital Marketing.& Research. Our experience was most positive. The company and staff were very upfront about what to expect and the time frame it could take. Mike was the representative we spoke with, he was generally caring and called us frequently to inquire about our needs. Whenever we had questions they were answered in a timely manner. We certainly would recommend this company to others.